Articles

Practical writing from the team — how the agent works, how Bangla support actually behaves, and how seller payments should be wired. We publish in Bangla first; each article says so.

An online seller packing a parcel while a phone beside her shows a customer chat

বাংলায় · October 2026 · For online sellers

বাংলাদেশের অনলাইন বিক্রেতাদের জন্য বিজনেস এজেন্ট

The seller's business runs in chat. What a business agent does there, where it stops, and why the confirm-before-it-acts rule is the one to check before buying any agent.

A support agent with a headset at a desk of chat windows

বাংলায় · October 2026 · Customer support

টেলিগ্রাম ও হোয়াটসঅ্যাপে বাংলায় কাস্টমার সাপোর্ট

Voice notes, mixed Bangla-English sentences, and tickets with references — the practical shape of Bangla customer support on Telegram and WhatsApp, with an honest channel status.

A desk at night with the XBOT console open on a laptop

বাংলায় · October 2026 · Payments

অনলাইন বিক্রেতার পেমেন্ট গাইড: EPS দিয়ে বিকাশ, নগদ ও কার্ড

One gateway for bKash, Nagad and cards — and the rule that must not be broken: a plan activates only after server-to-server verification, never on a browser's word.

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